Terms of Service

Last updated 11 September 2026

This site is operated by Hoik ("we", "us") in California, United States. Placing an order means you accept these terms.

What we sell

3D-printed accessories, printed individually after you order. Nothing on this site is held in stock. Dimensions listed are nominal; printed parts carry normal manufacturing tolerance and minor cosmetic variation between units is expected, not a defect.

Orders

An order is an offer to buy, which we accept by starting production. We may decline or cancel any order and refund it in full — for example if a price was listed in error, if we can't fulfil it, or if we can't ship to your address.

Checkout doesn't cap order size. For a large batch, contact us first so we can talk through timing.

Prices and payment

Prices are in US dollars and exclude sales tax, which is calculated at checkout based on your shipping address. Payment is processed by Stripe; we never receive or store your card details. Prices can change at any time, but never for an order already placed.

Shipping, returns, and cancellation

Shipping and Returns form part of these terms. In short: free US shipping, 5–7 business days to make, 30 days to tell us something is wrong.

Intended use

These parts are accessories for securing a strap. They are not safety equipment and not structural components. Do not rely on one where failure could cause injury or loss, and do not use one to carry load it wasn't designed for. You are responsible for deciding whether a part suits your particular equipment.

Warranty and liability

We warrant that what arrives matches what you ordered and is free from printing defects. That warranty is covered by Returns, and our remedy is replacement or refund.

Beyond that, and to the fullest extent the law allows, the products are provided as is without further warranty, and our total liability for any claim is limited to what you paid for the order. Nothing here limits liability that cannot be limited under California or US federal law, including your rights as a consumer.

Intellectual property

The designs, photographs, and text on this site are ours. Buying a part buys you the part — it does not license you to reproduce, resell, or redistribute the design or its model files.

Governing law

These terms are governed by the laws of the State of California, and disputes belong to the state or federal courts located in California.

Changes

We may update these terms. The version in force for your order is the one published when you placed it. The date at the top shows the current revision.

Contact

Questions about these terms: info@hoik.bike.